Our company's number one policy is to make your movie experience an excellent one! In an effort to uphold this policy, Entertainment Cinemas has launched a 24 hours customer service department. This is a direct line to the company which is open to our customers 7 days a week, 365 days a year.

To maintain our customer satisfaction at 100 percent, sometimes we need our customer's feedback. We encourage you to use this direct line to the company headquarters to tell us about any questions, comments, suggestions, or complaints you may have. We promise you that we'll acknowledge your thoughts and will do whatever possible to correct any issues you may have. You may even qualify for discount passes, a refund, or even free movie tickets by filling out this form.

Sincerely,
Entertainment Management Corporation

Please fill in the following information:

First Name: Last Name:

(RED text implies that the information is REQUIRED to complete the form)

E-mail Address: (example@youraddress.com)


Theater:     Date of Incident:

In order for us to properly process your comments/suggestions/complaints please provide us with the following personal information: (All information provided to us will be kept confidential.)

Address:     City:     State:

Zip Code:     Telephone #:

1. Was this your first time at Entertainment Cinemas? Yes No
2. How has everything been at the theatre before?     Good   Bad Never been there before
3. Have you contacted us about problems before? Yes No   No problems before
4. Did you speak with a manager about this issue prior to contacting us? Yes No
5. How do you know what time the movie starts?     Website     Phone    Newspaper:
                                                                                                                              Newspaper Name
6. Would you like Entertainment Cinemas to contact you about this? Yes No   If Necessary

Tell us what happened:

Thank You for your concern. You can also contact us via phone at 1-800-603-5677.

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To contact us, email webmaster@entertainmentcinemas.com
Last Updated: August 27, 2007

Movie Posters, Certain Photos, Previews and Products
are trademarks or registered trademarks of their respective companies or mark holders.
Pictures, titles and descriptions of movies are property of their respective company.

© 2001-2007 Albert L. Barrueco / Entertainment Management Corporation.